T&C:

 

Gift cards are exempt from being returned.

All returned products must be in unused condition with original packaging intact.

Refund will be processed in case of approved returns only after the product is received back in the warehouse and a quality check is done. The amount will be credited back to your original source within 5-7 days

Items purchased during sale on discount will not be eligible for returns or exchanges unless the product is damaged in transit or if wrong product is sent. 

 

No refunds will be given in the following cases:

 

Products returned after 2 days post order date.

Products returned in a used or damaged condition.

 

*LeafyAffair is not responsible for damage of goods during transit when the customer ships it back themselves.

 

Returns of product damaged during transit:

 

If you receive a product that is damaged during transit then returns and replacements are accepted only if the request is raised to the email krishnaartstudio.com@gmail.com within 1 day or 24 hrs from the time of shipment delivery. 

 

Please mail the picture of the product to krishnaartstudio.com@gmail.com. 

 

 

 

Once approved, a pickup will be arranged for the product and a replacement of the same product will be arranged.

 

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company or bank, as it may take some time before your refund is reflects in your statement

If you’ve done all of this and you still have not received your refund yet, please contact us at krishnaartstudio.com@gmail.com.

 

Sale items:

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

 

Gifts:

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

Address of Communication:

 

We are a customer centric brand and are always available through message , emails, whatsapp, Instagram and facebook messages. Below is our address  in case you want to drop by for any queries.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.